Our Privacy Policy

Additional Information


If you have any forms that you need the doctor to complete, please make sure that all areas that pertain to you (e.g., name, health care number, address, etc.) are filled out before handing them in. Please note that there may be a charge for completion of the form.

Your physician and the Rosedale Medical Group staff are bound by law and ethics to safeguard your privacy and the confidentiality of your personal information.

This includes:

  • Collecting only the information that may be necessary for your care;
  • Keeping accurate and up-to-date records;
  • Safeguarding the medical records in our possession;
  • Sharing information with other health-care providers and organizations on a “need to know” basis where required for your health care;
  • Disclosing information to third parties only with your express consent, or when necessary for legal reasons; and,
  • Retaining/destroying records in accordance with the law.

Your request for care implies consent for our collection, use and disclosure of your personal information for purposes related to your care. As noted above, other purposes require your express written consent.

You have the right to see your records. You may also obtain copies of your records (please see the receptionist for our fees for this service). Please speak to your physician if you have concerns about the accuracy of your records.

If you would like to discuss our privacy policy in more detail or have specific questions or complaints about how your information is handled, please contact the Clinic Manager.

If your complaint is not resolved to your satisfaction, you may wish to contact the Information and Privacy Commissioner of Ontario at (416)326-3333 or 1-(800)387-0073.

Clinic Manager

Our Clinic Manager, Mary da Silva can be reached at: